Category: Other Projects
Strategic Planning: From Chapter to Independent Nonprofit
2016 Provided strategic planning services for the dis-affiliation of nonprofit organization that was a chapter of a national organization to an independent regional nonprofit. Services included crafting an independent…
There: Sites of Korean Diaspora
November 2001 Commissioned by Gwangju Bienale International Art Expo 2002 Provided historical and ethnographic context of artists and their five diasporic communities – Almaty, Kazakhstan; Los Angeles, U.S.;…
Technology in the Home: A Korean Perspective
March 2006 The goal of this project was to develop a deep ethnographic understanding of how technologies (specifically PCs) are used among the growing middle class in South Korea. Tied to a larger study of technology use in four…
Electronic Health Records: An Immersive Experience
October 2008 (Please feel free to email us if you’d like to receive a copy of the final report for this project.) This project was an exploration of the ways in which health records are kept, how storage modality affects patient…
Online Patient-Physician Consults: An Ethnographic Scan
April 2009 The objective of this project was to examine the local response to the launch of an online physician consult system. This included scanning the local culture and healthcare context, observing the patient experience…
Exergaming for the Elderly
April 2009 Convened a team of nationally recognized researchers for a study of exergaming to consider how ambulatory seniors might benefit from game play. The proposed study considered how moderate activity in exergaming might…
Navigating Healthcare: An Ethnographic Study of the Uninsured
May 2009 This ethnographic study focused on how the uninsured and underinsured in Los Angeles integrate health, wellness and healthcare practices in their daily lives. Insights from in-home interviews and participant observation…
The Under and Uninsured: An Immersive Experience
May 2009 (Please feel free to email us if you’d like to receive a copy of the final report for this project.) This two-day event, comprised of an immersion exercise followed by a stakeholders’ roundtable, explored the…
Home Health Monitoring: Device Use Evaluation
November 2009 Applied ethnographic methods for in-context usability of a prototype home health monitoring system. Results provided feedback on setup and usage, including evaluations of performance, accuracy, recall, and…
Visioning for Healthcare Reform: An Empathic Simulation
October 2010 In this exercise, adapted from the MACA Poverty Simulation, participants took on a wide range of roles, from single parents trying to care for their children to senior citizens trying to tend to health issues while…
Being a Good Pet Parent
2015 – 2016 This project was designed and conducted by EthnoWorks to provide a rich, empirically grounded understanding of pet (mostly dog) adopters and shelter staff around the process of pet adoption. By gaining insight…
Transforming Patient Education
2014 – 2015 This three-phased implementation study of an in-room patient education system is part of a larger effort underway at a large hospital system to empower patients to become active participants in their treatment,…
Wayfinding (with Point Forward)
2014 Patients experience wayfinding in large hospital campuses, not only navigating to their appointments but returning to their vehicles or pick-up spots. One large hospital system developed and piloted a wayfinding mobile app…
Firefly (with Point Forward)
2014 This project was undertaken to test to test the viability of Firefly, an equipment location system, in the Emergency Department of a large hospital system. We conducted baseline and post-implementation ethnographic…
ReVisioning a Korean Community Center
2013 A query into the current state of Korean America in the San Francisco Bay Area was undertaken so that a leading Korean American community center could realign its programs and services to again become relevant to its…
Mobile Computing in Korea
The goal of this project was to understand people’s daily social transitions, mobile practices, and collaboration techniques at the workplace, at home, and in-between. The methods we used included…
Membership Among Asian Americans
The research goal for this large-scale project was to establish a foundational understanding of membership among limited English-speaking Asian Americans. Our work began by reaching out to four different Asian American ethnic…
Medication Administration Process
Ethnoworks conducted an ethnographic study of medication delivery practices for a major chain of hospitals to gain a deeper understanding of the experiences and perspectives of nurses as they interact with changes in medication…